Billing & credits

Commotion runs on a prepaid credit model. Every account has one credit wallet per product - one for Voice AI, one (in phase 2) for Universal API. Calls debit the relevant product’s wallet at the published per-unit rate.

Free credits on signup

New accounts receive a free credit grant per product on signup. The grant is enough to evaluate each API end-to-end without entering payment details.

Plan tiers

Plan	Monthly fee	Included credits	Per-unit rate
Developer	Free	Free signup grant	Standard
Growth	Paid	Bundled monthly	Discounted
Scale	Paid	Bundled monthly	Volume-discounted
Enterprise	Custom	Custom	Custom

Plan, included credits, and per-unit rates are all visible on the Console pricing page.

Top-up flow

1. Open the Console and pick the product wallet you want to top up.
2. Choose a top-up amount or set up auto top-up at a low-balance threshold.
3. Pay by card or invoice (Enterprise only). Credits land in the wallet within seconds.

Top-ups apply to the wallet you select. There is no shared balance across products.

Caution

Each product (Voice AI, Universal API) has its own credit wallet and its own API keys. Topping up Voice AI does not add credits to Universal API and vice versa. Plan tiers are also product-scoped: you can be on Growth for Voice AI and Developer for Universal API simultaneously.

Refunds

Unused credits do not expire while the account is active. On account closure, remaining credits from paid top-ups are refundable per the terms of service. Free signup credits are not refundable.